Scope of Service: a. Under this service, the client can make unlimited design requests for any digital or print design. b. All designs will be executed using professional design tools and software. Requests for designs made with Microsoft Office, Open Office, and similar software will not be accommodated. c. Development work is not included in the scope of this service. However, it can be availed separately at an additional cost.
Payment & Invoicing: a. All payments are to be made upfront, based on the chosen duration – monthly, quarterly, or annually. b. An invoice will be issued at the beginning of the service period, and clients have a 15-day deadline from the date of invoice issuance to complete the payment. c. Upon receipt of timely payment, the client will obtain immediate ownership of all content created during that invoiced period. Late payments may delay the transfer of ownership, but all rights will eventually be transferred to the client once payment is settled.
Service Request & Revisions: a. Clients must provide a minimum of 12 hours notice prior to their desired deadline for any design request. b. While the client can request unlimited revisions, each revision request must be clearly specified to ensure effective communication and timely delivery.
Limitations: a. While there is no limit on the number of design requests, only one active design project will be processed at a time. Subsequent requests will be queued and handled sequentially. b. This service does not grant the client exclusive access to the designer’s time. To ensure smooth service delivery, the client is encouraged to respond promptly and provide clear guidelines.
Intellectual Property: a. All designs created under this service remain the intellectual property of the designer until payment is received. b. Once payment is settled, the client is granted full rights to use, modify, or distribute the design. The designer will not use, showcase, or share the designs created for the client anywhere.
Termination: a. Either party may terminate the service agreement at any time, with no required notice period. b. In case of termination by the designer, a pro-rata refund will be provided for the remaining unused portion of the service period. If terminated by the client, any pending payment for the ongoing month/quarter/year (based on the chosen billing cycle) will still be due in full.
Client Protection: a. If the client is not satisfied with the initial design drafts, they have the right to request modifications until the design meets their expectations, within the framework of the service.
b. Any client-specific information, branding guidelines, proprietary data, or any other private details shared during the course of service will be kept confidential by the designer. The designer agrees not to disclose such information to third parties without the client's explicit consent.
c. The designer will take reasonable steps to protect and secure any digital assets, content, or information provided by the client.
d. The designer commits to responding to client inquiries, feedback, or revision requests within a reasonable time frame, not exceeding two business days.
e. The designer will maintain a backup of all design materials related to the client's projects for a period of 30 days after the completion of each project. In the event of data loss or any other unforeseen circumstances, the designer can provide the client with backup files upon request.
f. All charges and fees will be transparently communicated upfront. The client will not be subjected to any hidden fees or surcharges beyond the agreed-upon service rates.
g. The designer commits to providing original design work. The client will not receive designs that infringe upon third-party copyrights or trademarks.
h. In case of any disputes or disagreements, both parties agree to seek amicable solutions before resorting to legal action. If an amicable resolution cannot be reached, both parties may consider mediation by a neutral third party.
Liabilities: a. The designer will not be liable for any indirect, special, or consequential damages, including but not limited to, loss of data or profit, resulting from the use or inability to use the materials from this service. b. The client assumes responsibility for the end-use of all designs created under this service.
Amendments: a. These terms and conditions may be updated periodically. Clients will be notified of any major changes in writing.
Governing Law & Jurisdiction: a. This agreement shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
By applying for membership or using our services, you agree to abide by these Terms and any additional guidelines or policies provided by the Club. If you do not agree to these Terms, please do not proceed with membership application or use the Club's services.